RoboForm & Chrome » RoboForm Forum

1. infomax467
   
   

   mini robo
   Joined: Aug '09
   Posts: 1

   Reputation:2

    

   I installed MOZY FREE Backup software on my computer by following their instructions.
   After installation, my computer kept freezing and then I got the Windows Blue Screen of Death!
   Basically, MOZY FREE Backup CRASHED my computer. I could not even do a system restore. I had to restore my computer from scratch. I am still in the process of putting back all my programs and files, this is very time consuming.
   Furthermore, after I backed up my files, I could not retrieve them using another computer. It kept telling me that I had to register and install MOZY Backup, it just would not retrieve my previous registration.
   I am still not able to retrieve my files. Luckily, I kept local backups on some DVD's. MOZY may be free, but there is always a catch. Please be aware Mozy free backup could crash your computer?
   Maybe that's how they get you; then they tell you have to purchase one of their plans???
   FYI: I have 2GB of RAM and a 2.0 GHz AMD processor and it still CRASHED it!

   Posted 2 years ago #

2. Claudiu
   
   

   master robo
   Joined: Sep '08
   Posts: 115

   Reputation:102

    

   This isn't really a forum for mozy, but have you contacted the mozy support while you were trying to restore things? I'm sure that they would've helped you at least with access to the backed up files, since troubleshooting a BSOD is very difficult.

   Anyway, that's the thing with online services, at least this is my opinion, never trust all your data only in an online service, it's recommended to have your own local backup too - in your case if you hadn't have those DVD, you'd have lost a lot.

   Disclaimer: Some of my posts contain affiliate links (e.g. RoboForm).

   Posted 2 years ago #

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